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OPD queue · Billing · Follow-ups

Your OPD, without the crowd at the desk.

Patients check in from their own phone, wait with a WhatsApp token, and walk out with a bill and a follow-up reminder. Your desk stays calm.

CC
City Care Clinic
OPD check-in · Dr. Meera
Full name
WhatsApp number
Age
Sex
MFO
Address / area
I agree the clinic may store my details for my treatment.
Get my token
CC
City Care Clinic
Business account
Today
You're next, Room 2
Message
City Care Clinicnow
Your token is A-014
WhatsApp · now
City Care Clinic
Your token is A-014
Ramesh Patil · patient
Patient record P-20418
Ramesh Patil
+91 98220 41xxx
58 · M · Kothrud, Pune
✓ Consent 10:41
Today's visit V-0912
Dr. Meera · General OPD
Token A-014 · Room 2
Token
A-014
Room 2 · 3 patients ahead
  • ConsultationDr. Meera₹500
  • HbA1cLab PC₹450
  • Metformin × 30Pharmacy₹120
Total ₹0
Paid by UPI ✓ receipt sent

How it works

Follow one patient through your clinic

Five stations, one record. Every desk sees the same visit.

Live demo

Scan it. Check in. Watch the desk.

Scan this QR code with any phone. Fill in the form, and the check-in appears on the reception screen below within seconds.

Scan with your phone camera

QR

Or open this link on the phone:

Reception desk · live

Live

Waiting for the first check-in…

Demo only: check-ins are kept in memory for one hour and are never saved.

Before and after

The same clinic, a calmer day

  • Before

    A crowd at the reception desk

    After

    Patients wait outside with a WhatsApp token

  • Before

    Handwritten bills added up by hand

    After

    The bill is ready in one search

  • Before

    Patients forget their follow-ups

    After

    Automatic reminders bring them back

Pricing

Simple plans. Every clinic size.

Start free for 14 days. Upgrade, downgrade or cancel any time.

2 months free with yearly

Solo Clinic

For a single doctor and a small front desk.

₹5,999/year

1 doctor · 2 staff logins

  • QR check-in
  • Returning patients recognised, with follow-up fees (3 months by default, adjustable)
  • WhatsApp/SMS tokens
  • Online booking page
  • Prescription templates and printing
  • Consultation billing
  • Branded bills with your logo and doctor details
  • Daily collection report
  • Offline mode
Start free trialor subscribe now →
Most popular

Polyclinic

For multi-doctor clinics with a lab or pharmacy.

₹17,999/year

Up to 10 doctors · 10 staff

  • Everything in Solo Clinic
  • Queue per doctor / department
  • Reception display screen
  • Service price list with automatic billing
  • Branded bills showing the consulting doctor
  • Lab and pharmacy desks
  • Doctor-wise revenue and GST reports
Start free trialor subscribe now →

Hospital

For hospitals with many desks, branches and approvals.

₹49,999/year

Unlimited doctors · 50 staff

  • Everything in Polyclinic
  • Full role-based access
  • Real-time multi-PC updates
  • Packages and deposits
  • Insurance / TPA billing
  • Admission desk with address and emergency contact
  • Multiple branches
  • Audit logs
  • Discount / refund approvals
  • Priority onboarding
Start free trialor subscribe now →

Prices exclude taxes. WhatsApp/SMS provider charges are billed at cost.

Need your own server or 50+ logins? Talk to us

Not sure?

Which plan fits me?

Answer three quick questions.

1. How many doctors?
2. Do you have a lab or pharmacy?
3. How many branches?

Answer all three to see your plan.

Interface

Clear screens your staff learn in a day

The same simple layout, scaled to your clinic.

Today's queue

Next patient →
Waiting
17
Seen today
86
Avg. wait
14 min
Collected
₹58,200
TokenPatientDoctorStatus
A-014Ramesh P.Dr. Meera · GenWith doctor
B-006Anita D.Dr. Joshi · OrthoAt lab
C-021Farhan M.Dr. Rao · PedsWaiting
A-015Kavya R.Dr. Meera · GenWaiting
B-007Prakash N.Dr. Joshi · OrthoWaiting

Sample data for illustration

Click through the Polyclinic demo →Sample patients, nothing is saved. The demo is in English for now.

Add-ons

Add-ons that work with any plan

WhatsApp Care

Keep patients informed and coming back, on the app they already use.

₹2,999/year · $39

  • Token alerts
  • Daily medicine reminders from the prescription
  • Revisit reminders
  • Lab-report-ready messages
  • Health camp announcements

AI Patient Assistant

Answers routine patient questions on WhatsApp, day and night.

₹7,999/year · $99

  • Answers timings, fees, location and doctor availability
  • Books, moves and cancels appointments
  • Explains prescription instructions in the patient's language
  • Collects symptoms before the visit
  • Hands over to staff in one tap

Get both for

₹9,499/year

$119/year

Save on the bundle ₹1,499

Savings calculator

How much time could your desk get back?

Hours saved per month
~78
Follow-up visits recovered per month
~47

Estimate only. Assumes 26 working days a month and that about 3% of monthly patients return because of a reminder. Your results will differ.

Compare plans

Every feature, side by side

Swipe sideways to see all plans →

Every feature, side by side
FeatureSolo ClinicPolyclinicHospital
Queue
QR check-in
WhatsApp/SMS tokens
Online booking page
Returning patients recognised, with follow-up fees (3 months by default, adjustable)
Queue per doctor / department
Reception display screen
Real-time multi-PC updates
Offline mode
Admission desk with address and emergency contact
Billing
Consultation billing
Prescription templates and printing
Branded bill printing: A4, A5 or receipt printer
Bill showsYour logo + doctor detailsYour logo + consulting doctorYour logo + consulting doctor
GST number on bills (optional)
Bills saved to your Google Drive
Service price list with automatic billing
Lab and pharmacy desks
Packages and deposits
Insurance / TPA billing
Discount / refund approvals
Reports
Daily collection report
Doctor-wise revenue report
GST reports
Excel / PDF exports
Team & security
Doctors1Up to 10Unlimited
Staff logins21050
Role-based accessBasicBasicFull
Multiple branches
Audit logs
Priority onboarding
Add-ons
WhatsApp CareAdd-onAdd-onAdd-on
AI Patient AssistantAdd-onAdd-onAdd-on

Security and trust

Patient data, handled with care

  • Live

    Data stored in India

    Queue details and bill totals are hosted in a Mumbai data centre.

  • Coming soon

    Bills stay in your Google Drive

    Bills with patient names are saved to your clinic's own Google Drive. We keep only totals for your reports.

  • Live

    Encrypted

    Encrypted in transit (HTTPS) and at rest.

  • Live

    Consent at check-in

    Patients agree before their details are saved, with the time recorded.

  • Live

    Role-based access

    Reception sees the queue, the lab sees lab orders, owners see revenue.

  • Live

    Audit logs

    Every edit, discount and refund is logged with who and when (Hospital plan).

  • Coming soon

    Daily backups

    Automatic daily backups you can restore from.

  • Coming soon

    DPDP-ready

    Built around India's Digital Personal Data Protection Act, 2023.

FAQ

Questions clinics ask us

Do I need to install anything?

No. It runs in the browser on any PC, laptop, tablet or phone. Patients only scan a QR code, they don't install an app.

What happens if the internet goes down?

Offline mode keeps the queue and billing working on your PC. Everything syncs automatically when the internet is back.

Where is our data stored?

Bills with patient names are saved in your clinic's own Google Drive. Everything else, such as the queue and bill totals for reports, stays in India in a Mumbai data centre, encrypted in transit and at rest. You can export your data any time.

Can my CA get the tax reports?

Yes. Excel and PDF exports, a GST summary and an invoice register are available from the reports screen.

Does the AI give medical advice?

No. The AI Patient Assistant never diagnoses or prescribes. It handles timings, fees and appointments, and sends clinical questions to your doctor.

Can I change plans later?

Yes. Upgrade any time and pay only the difference for the rest of your billing period.

How do I cancel?

Cancel from your account settings. You keep access until the end of the period you've paid for and can export your data.

Which languages are supported?

The website and the patient check-in form work in English, Hindi, Marathi, Bengali, Tamil, Spanish, French, Arabic and Portuguese. The check-in form opens in each patient's own phone language, and more languages are easy to add.

Free trial

Start your 14-day free trial

No card needed. We'll set up your clinic and send the login on WhatsApp.

  • 14-day free trial, no card needed
  • Set up in under an hour
  • Your data stays yours, export any time
WhatsApp number

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